Policy
Knowm Inc Policy
We strive for excellence in customer satisfaction and work with individuals and organizations around the world. Below please find links to our policy in regards to various matters. We reserve the right to change our policy at any time.
Key points:
- We ship only after payment is received.
- Customer pays all import duties.
- $500 minimum order if payment by bank transfer.
- Memristors cannot be returned after use. Please order and test a small quantity before placing a larger order if you need practice working with memristors.
- We typically only provide technical support if you have purchased Memristor Discovery. Many issues related to memristors can be attributed to user-error or equipment malfunctions.
- We do not typically agree to additional terms of sale, which may be required for your lab or university.